ABMED
"We used to spend several days each month on shift scheduling, documentation, and billing. Today, we complete all those tasks in just a few hours."
About ABMED
ABMED is an outpatient care provider based in Berlin with more than 50 employees and over 1,000 patients under care. Like many care providers, the company faced the challenge of managing a growing organization with increasingly complex administrative and scheduling processes.
As the team expanded, so did the effort required for staff scheduling, documentation, billing, and internal communication. What initially worked with Excel spreadsheets, paper forms, and standalone software solutions gradually became a barrier to growth.
Today, ABMED manages its core operations with Humafix®: A software solution originally developed specifically for the company’s needs and now available as a product for outpatient care providers. Humafix® was built around the real-world challenges of daily care operations and is now used by many care organizations to reduce administrative workload, automate scheduling processes, and simplify billing.
The Challenge
With every new employee and every additional patient, the organizational workload increased.
Staff scheduling was largely handled manually. Changes had to be communicated by phone or through multiple systems. Service records were collected, reviewed, and then prepared for billing.
This created several challenges for the care provider:
High time investment for monthly staff scheduling
Error-prone invoicing and payroll processes
Duplicate data entry across multiple systems
Limited visibility into current assignments and schedules
High personnel costs for administrative work
Limited flexibility for field staff
The core issue was the large number of disconnected processes that were not integrated with one another.
The Solution
In 2019, the first version of Humafix® was developed directly from ABMED’s day-to-day operations. The goal was to bring all critical workflows together in a single platform and dramatically reduce the administrative burden.
This internal solution later evolved into Humafix® as a standalone software product for outpatient care providers.
Today, ABMED uses Humafix® for:
Staff and shift scheduling
Digital employee and patient management
Documentation
Service records
Automated invoice generation
Billing preparation
Mobile access for employees on the go
Real-time access to all relevant information
Instead of entering data multiple times across different systems, all processes are now managed within a single platform.
The Results
By digitizing its core processes, ABMED reduced administrative workload by approximately 90%.
Tasks that previously required multiple employees and many hours - or even days - are now largely automated.
Key Results at a glance
90% reduction in administrative workload
80% faster staff scheduling
€200,000 less administrative overhead per year through reduced personnel costs
15% revenue growth since implementing the solution
Automated invoice generation in seconds instead of days
Significantly lower error rates in invoicing and payroll
Higher employee satisfaction through simplified processes
Worldwide real-time access to all relevant data
Staff Scheduling in a fraction of the time
Monthly scheduling used to be one of the most time-consuming tasks in the company.
Today, schedules can be created, adjusted, and published within hours. Employees receive updates instantly and always have access to their latest assignments.
This not only saves time for administrators but also reduces questions, coordination efforts, and communication overhead across the entire team.
Invoices generated in Seconds instead of Days
Another major improvement came through billing automation.
Service data is captured and processed directly within the system. As a result, invoices can be generated within seconds. At the same time, error rates have been significantly reduced because data no longer needs to be transferred between different systems.
More time for People, less time for Paperwork
The biggest success, however, cannot be measured by numbers alone.
By reducing administrative workload, employees can focus more on what truly matters: caring for and supporting people.
That is exactly why Humafix® was created: To give care professionals more time for patient care and less time spent on administration.
About Humafix®
Humafix® is a software platform for outpatient care providers that combines administration, scheduling, documentation, and billing in a single solution. Originally developed to solve the real operational challenges faced by ABMED, it is now used by care providers to automate processes, reduce costs, and relieve pressure on their teams.
Less administrative work. More time for patient care.
Would you like to find out how much time and money your home care service can save with Humafix®?